devd

My suggestion would simply be, create a character on the horde side/community manager, staff member, or whatever status you have - try doing an effort as a player "put time in to grind potions, gear etc" and then try to use 10hrs a day for a week to get honor in WSG. IF you after a week still have the opinion that nothing is wrong, and the factions simply are devided in to alliance simply have more hardcore raiders and are more experienced, then dont make a change.

Hello Support, I have been in contact with your GM´s on the server for the first time, and the encounter was less satisfactory as I had hoped, since I am now waiting more than 24 hours for actually just have some kind of concrete answer, I am writing here on the forum, as for I am worried the people in charge dont take this serious enough. I noticed I was missing my staff after an MC run, where Ragnaros bugged infront of us, caused by the server crashed/dcéd. In that time we waited for the whole raid to gather before ending a raid due to 30 mins downtime and server lag, we were fishing in front of the spawn. - Another DC occured and as the lucky one from my guild, when I logged in again I was having my fishing pole on, and couldnt find my staff. A GM of yours: SANSO told me without proof you couldnt help. I provided you with a video of the whole event until I logged off - can be seen on this link in the end: https://www.twitch.tv/videos/241621395 I was then told to write back if the staff still wasnt in my bag, which of logical reasons is WHY I am contacting you guys.. Now I recieved a new answer from GM (not sanso), to provide with more information to my ticket. What more do you need? Now Daily I work with customer service, and I can only be honest that at "Norwegian Airles" we dont have the best service at all times, but I can assure you I atleast would provide you as a customer with an answer within the first encounter with me, not 24 or more hours after your flight has passed. (this is a failure). Can I please ask for someone to just look in to my case, my game is currently non-exsisting since what the heck can a mage do without his main weapon + 30 dmg spell, which I used more than 40 runs in Dire Maul to get.

You´re doing a great job. Thank you.