A strange thing happened today. I decided to try the quest one more time and this time got Henze resurrected. I have no idea what I did differently, if anything.
But now I have another problem. I have understood that I'm supposed to complete the quest by talking to Henze, but he wont talk to me, and there isn't a yellow questionmark above his head. So I stood there and soon he died again.
I decided to try again in case it was just a stupid glitch or something and the same thing happened again. Then I deleted my WDB and WTF folders, because I have heard it can help with problems with quests. I tried yet again, but it didn't work.
So although I got Henze resurrected, I still can't complete the quest.
Don't know about other specs, but BM Hunter should get a Ravager with bite, gore, dash, and growl. Gore has 50% chance to do dub damage and is an energy dump ability. so with a steady shot macro with kill command in it, and all the nice energy regen talents, your ravager does really good damage.
The highest ranks of Bite & Gore (rank 9) are learnable from the spiders in bone wastes & one of the ravagers in blades edge. If you're a lvling hunter there are lvl 62-63 ravagers just outside of Falcon Watch (the green ones) that have Bite & Gore rank 8 already trained.
I think the serpents are more a situational pet for when you need ranged damage?
I thought this was solved as it hasn't happened to me for a while, lost a primal might sending between 2 of my chars. Same problem as others have had where you get the mail but with no attachment.
It's becoming somewhat game breaking.