Zuroski

I got automatically banned and was given the reason several days later of 'hacking or using modified files', considering I was using the unmodified client and not 'hacking' I came to the conclusion that an addon must be at fault. I was in the process of sending a bunch of items to one of my alts using CT_Mailmod when I got disconnected and when I tried to log back in my account had been closed. So sending mass mail with an addon could possibly trigger something in the automatic system.

Yes, of course. I've had responses, but it's still under investigation. I guess it just takes a long time.

So if I understand correctly, some people have had a resolution to their appeal in just 27 hours? I have been waiting 27 days so far for a resolution. This does not seem like an even system.

I hope you are patient, I got my account closed during some server crashes/restart on 1 January, still under investigation 26 days later.

I have been using a variety of addons since the launch of these servers and have encountered a few issues. For instance I have been disconnected while selling an inventory of grey items by using the addon AutoProfit. I have also been disconnected while sending multiple items via mail using CT_MailMod. The final case resulted in my account being closed. I was later informed that this was either due to client modification or 'hacks'. Since I had not modified my client or used any 'hacks' I have come to the conclusion that the automatic detection this server uses could conflict with certain addons. Just a caution to anyone that may be using addons that perform automated functions such as these.