Tortillaboy

So I did the transfer few days ago and it only transfered 1 character. 2 of my bank characters didn't transfer so would be really nice to get those back. Cheers. 1 of the bank characters had bank, bag and mailbox full of various herbs and items I collected during my Elysium time so it's weird that it got deleted even though it had that many items on him? Second was lvl 5 and had mailbox full of various stuff and also had my enchanting mats in his backpack. It's weird that he didn't get transfered along with my account aswell.