So I found out via Ban Appeals that my character was online spamming gold sale sites.  My account has been compromised, I was instructed to change my PW, and use 2FA and then post again on the Ban Appeal thread once that was done. 
 
	 
 
	I was able to enable 2 Factor Authentication.  When I try to change my account PW either via the "Forgot my Password" button on the login, it pops up an error.  I see the text: 
 
	Oh. Something went wrong. :(
 
	Internal Server Error
 
	When I access the control panel and use the "send me the password reset email" it would send me the password reset email.  When I clicked the link in the email as instructed, it simply brings me back to the control panel main page with nothing changed.    
	I tried to change my PW last night, as well as this morning and got the same issues.  As of right now, I can't even access the control panel page, not sure if it's just server traffic overload or something.