Sometime around March, there were a number of accounts banned erroneously on Nostalrius. My account was one of them, and I submitted an appeal and got my account back. I played until the day the server shut down.
Now, however, in trying to redeem my token, the nostalrius website is again saying that my account was banned. I'm assuming that the ban was not issued AFTER the server went down, and I was playing on the server the day it went dark for good, so I can only imagine this error is coming up because of the aforementioned blanket ban that hit a number of innocent accounts, mine included.
I have no idea how to approach this issue. Do I have any chance of retrieving my account? I understand the FAQ says no ban appeals, but this ban was not in effect the day Nostalrius closed, and I have no idea where it came from.