I had the same disconnect and account closure happen to me. I posted a bug check for the issue at first, but then noticed the ban appeal. I posted an appeal, but did not here anything for a week. I then posted a request to contact the Administration this past Sunday. It is now Wednesday and I still have heard absolutely nothing from anyone. I understand there are a lot of users and the people managing this are probably quite busy, but I would expect at least some kind of acknowledgement after almost two weeks...
I am almost at the point of creating another account or giving up on playing this if I'm going to have my account closed randomly. I had literally just created an account a couple days before this happened, so I am quite disappointed...
I'm going to ask once again... If there is anyone out there who can help, please, HELP...
