The exact same issue happened today to me... Unique password so it couldn't have been datamined from some other site. (changed that again now)
And the bizarre thing is only gold missing on highest level char... the rest are untouched...
I mean if you rob me do it properly and sell everything... They could've easily gotten another 3g by hearthstoning my char and sell all the stuff in my bags and on the bank... yet only the 5g on my char is gone...
And yes, the only thing I would want is a simple confirmation, yes someone logged into your account and stole your gold. Preferably even with the ip that logged in. (would be so easily to just show the last 10 logins with ip in the control panel on the site, as that would do the trick.)
I do not wish to believe in a database error... but the last time a buddy of mine got robbed, he was naked and everything was gone. (including everything on alts)
Which makes this really odd. (and same here, I don't care about the 5g, I just want to know what happened, because if it was db error, I suppose Elysium would want to prevent those in the future. They can't really do anything about being robbed though :P)