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I have a problem where my chat window changes (filters, creating new ones, etc.) don't save/persist--not only between sessions, but even things like instances and flight paths. It reverts to a pseudo-default state with one General window, sometimes one of my additional windows as a tab, and Combat is gone... Has anyone come across this and/or does anyone have an idea what to try?

I understand that boxing/botting is not allowed, which is good, but is there a policy regarding two actual people (roommates, couples, etc.) playing from the same IP? Is it allowed, blocked by technical limitations, requires an exemption similar to P99, etc.? We haven't tried it yet because we don't want to get banned. I would suggest that the answer is added to the rules post; I didn't find it in there. Thanks