Same, I'm really bummed out by this. First I can't transfer my character from Nost because they disabled it, and when I make a new character and put hours into it I get suddenly banned.
My account is banned, presumably I was hacked since I haven't logged in for a week and haven't done anything. I can't find the ban appeal page either.. I just don't want to start over, I already changed my password. What can I do now?