If there would be a hacker that's after his gold I find it strange that he still has valuable items in his bag/bank.
This makes no sense. I'm just praying that whatever it is that happened to the guy a GM will look into this and hopefully restore it. Aside from the rules, this guy has been playing here for a long time and has never been in trouble.
He spent countless of hours raiding with us, preparing and just enjoying the game. He doesn't deserve this, he had taken all the measures he could to protect his account before going on a holiday. He couldn't have prevented this himself, whatever it is that happened.