Xerox

Greetings! We will not restore your character according to our ToU Regards GM Team

Greetings! @gotmilk0112 You can file In-Game ticket to report bots. Regards GM Team

Greetings! We understand that this migh be of discomfort. We will make the Dev Team aware of this problem, please allow some further waiting time. Regards GM Team

Greetings! @EffToyz You can change the password with this command In-Game. .account password oldpasswordhere newpassword newpassword Keep in mind that passwords are case sensitive, and displaying your password might result in sanctions upon your account. @kastle You are responsible for your own account security, and we strongly advice on using the 2FA. @toniplavna The database has not been leaked. I fail to understand your question here, could you elaborate? Regards GM Team

Greetings! Please file a report to our Bug Tracker. Regards GM Team

Greetings! Bumping will not speed up the process of the ban appeal. Please check out the Ban Appeal Information provided on the forum. Regards GM Team

Greetings! You are responsiable for your actions. Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored. Please read our ToU for more information. Regards GM Team

Greetings! Take a look at our Two-Factor Authentication option, this will help you secure your account. Regards GM Team

Greetings! You could you try /console CameraDistanceMaxFactor 4 Regards GM Team

Greetings! Please try this command /console cameradistancemax 50 Regards GM Team

Greetings! We are not providing these types of services. Regards GM Team

Greetings! Please make sure that you have posted your appeal to the correct section of the forum, and allow some more waiting time. The "Ban appeal forum" is used to appeal any bans on the Elysium realms. Please make sure to follow the instructions below before posting, or your appeal will be locked without reason. Keep in mind that we do have a volunteer staff. We will get to your appeal in due time, and posting multiple times will only delay your appeal's finalization. If you believe your account may have been compromised, please click this link https://elysium-project.org/password and regain control of your account before posting a ban appeal. Please format your ban appeal with the following information: Account Name: PVP/PVE Realm: E-Mail Associated With Account: Highest Level Character Name: Ban Reason/Notes: Finally, be aware that MOST bans are final. We are not required to provide evidence, or any information whatsoever, relating to the ban decision. This appeal forum is here because we know we are only human, and mistakes can happen. Keep in mind that ban appeals that are more than 30 days old will not be reviewed. Regards GM Team

Greetings @Jorn Skyseer! It might be possible if he can provide sufficient evidence that the player had previously obtained them. Regards GM Team

Greetings @Jorn Skyseer! According to our ToU III. Character/Currency/Item restoration Elysium staff will not recover any lost or deleted characters, regardless of circumstances. Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored. There are two exceptions to this: Unique quest items or keys can be restored with sufficient evidence that the player had previously obtained them. Raid items with the rarity of Epic and above can be restored in the case of a server crash/roll-back, providing an in-game ticket is sent to us which fulfills the conditions below a. Exact date of the raid; b. Video of complete encounter which also shows the raid ID, loot and complete list of raid members; c. Name of the player who received or should have received the item. Restoration of any item is always at the discretion of Elysium staff. Falsified information will lead to immediate account closure. Regards GM Team

Greetings! Your character will not be restored. You are however free to submit a report to our Bug Tracker Regards GM Team

Greetings! According to our ToU The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Elysium staff does not recover hacked accounts. Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored Regards GM Team

Greetings @Grimjoy! As he stated in his post: "I made my bank alt but then realised "wow that was an ugly name" So I went to delete it. Keep in mind I had the level 1 character toggled like I was going to delete HIM. Pressed the delete button and wrote in D E L E TE clicked enter and I see Deleting Character only to realise the system isent deleting the level 1 bank alt with wrong name but instead my level 60 hunter." He is resposible for his actions, and we have no evidence that this was caused by a bug. Regards GM Team

Greetings! Please read out ToU "III. Character/Currency/Item restoration Elysium staff will not recover any lost or deleted characters, regardless of circumstances. Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored. There are two exceptions to this: Unique quest items or keys can be restored with sufficient evidence that the player had previously obtained them. Raid items with the rarity of Epic and above can be restored in the case of a server crash/roll-back, providing an in-game ticket is sent to us which fulfills the conditions below a. Exact date of the raid; b. Video of complete encounter which also shows the raid ID, loot and complete list of raid members; c. Name of the player who received or should have received the item. Restoration of any item is always at the discretion of Elysium staff. Falsified information will lead to immediate account closure." Regards GM Team

Greetings! Elysium staff will not recover any lost or deleted characters, regardless of circumstances. Please check our ToU for more details. Regards GM Team