I'm looking to put in a ticket to a GM to get my account un-muted (got hacked, and I guess they gold spammed or something).
When I submit the ticket by Petition A Game Master -> Character -> Report Character Issue -> enter information and press Submit, I get the text:
Game Masters do not handle bug reports.
Please use our bugtracker and provide sources if possible.
https://elysium-project.org/bugtracker
Is that a normal message to get when submitting a ticket?