Stefan

I'm unable to log in. My username and password are both correct but I get disconnected instantly after attempting to log in. Any suggestions?

So everything I had on Valkyrie is lost?

I don't understand what you tried to say. Can you be more specific?

I'm not able to transfer my characters from my old Valkyrie account. It says "Bad credentials." when I type in the account name and the password. Any advice?