Right, so I was too late to enable 2-step authentication on my account and it was compromised. I know that you can't restore lost items/valuables/gold; However I have heard that lost quest items can be. I'm talking about Carrot on a Stick, Wand of Biting Cold, Eye of the Beast, Rune of the Dawn, Zandalarian Hero Charm, Dragonslayer's Signet and Blood of the Martyr for my mage. Carrot on a stick, Fordring's Seal, Eye of the Beast, Skull of Impending Doom and Eye of Orgrimmar for my shaman.
Mage: http://realmplayers.com/CharacterViewer.aspx?realm=Ana&player=Mefire
Shaman: http://realmplayers.com/CharacterViewer.aspx?realm=Ana&player=Liquidy
Before/After screenshots of my characters on this account: http://imgur.com/a/QAY2o
I would really apprciate some help on this matter. Cheers