Okay, so my main toon Greyscale was banned because I stupidly tested out a hack. I tried to appeal it explaining I never actually gained an unfair advantage and was rebuffed on the basis I did actually gain an unfair advantage, despite my clear explanation of this not being a case. Sure, I can understand why you would think I'm trying to gain an unfair advantage, but I never did. I was open and honest and admitted to it being a stupid mistake, but no leeway was given.
I accept this, despite constantly receiving spam from gold farmers. Apparently buying gold doesn't count as gaining an unfair advantage? But using a speed hack in the opposite direction from where you wanted to go does?
I accept this even after I found out the first people to 60 were boosted by their GM friends.
Now something like this happens and your response is effectively tough titties? I did everything I was supposed to do. I have 2FA, I don't use addons, and I lost a significant amount. And you refuse to restore it? How am I meant to retain any sense of security while playing on this server? Even my Kronos II accounts still have everything I left them with and I don't have 2FA for Kronos.
Look, I'm done with this server unless I see a little fucking compassion from its operators. I'm sceptical I'm going to receive that level of emotional maturity given some of the posts I've seen from Shenna. I'll keep logging on once a day at peak times to check to see if my gold's returned and, if not, to share my story with anyone online willing to listen.