Im not sure they look at fourms posts, they sent a response to someone who sent a message to them on discord but havent heard anything about anything since then. Start messaging either the same person the kind person did on page 2, or message every team member you can find about this to get some attention brought to the issue, i dont think this is "Just on the ISP's side" if it was there would be more issues on other games/private servers from at&t users, there is something that hasnt been taken care of between the server host and the ISP, only they can solve the issue. tried a free VPN and nothing changed, bought a VPN and nothing improved. Im not going to buy and try more VPN's just to have nothing improve and waste money doing so.