Ok ...maybe I didn't make it case sensitive clear. I typed that and there was no resetting. And don't assume that I didn't do my research because it showed up on a post I actually did do research with no fix. Completely reinstalled the game and still doesn't work. Four days ago I was able to do it. Now I'm not. Plan and simple it stopped working for my account. Think before you reply next time that the person tried to fix it and case used case sentive letters because they might be in the IT field, and have common sense. I'm not here to find a troll I'm here to get an answer for something.