Wow - so literally months of my play time has been completely wiped by some scum bag and you guys are completely unwilling to assist? A simple 24 rollback of my character would fix the problem. I'm sure there's got to be a way to see where all of the gold was moved to, and that a brand new IP that's never logged into the accont mysteriously shows up in the logs.
No wonder you guys are experiencing population decline at such an alarming rate if this is your stance towards honest players on your servers.