armon777

"Even now that I have enabled 2fa, when i log in nothing is asking me for a code with my current IP. Does that mean the hacker is still able to access my account if he previously got in last night? How am I suppose to trust any of this or have any restored faith in the system." scratch that part, figured it out.

Is there no way to see where the gold was mailed to or checking any logs on your guys' end so you can at least try and reclaim the gold and ban whatever shell accounts the hackers are using? at least try and find the hacker's network and ban them? I'm not cheating or abusing the system, i just want the fruits of my hours of labor, thats literally hours of my life I will NEVER have back. @ariatris my highest charector is lvl 27, i've literally just been playing for a month, last time I played wow was more than 10 years. How am I, as a noob, suppose to know i could get hacked by just regularly playing? I know from years of gaming to make sure to follow a checklist similar to this "Never share your account information - I have never shared my account info Have a unique and complicated password that does not exceed 16 characters; I do have a unique and complicated password Connect yourself from a secure computer and network; all my shit is secure Never download unsafe files that might contain viruses/malware; I don't... Never use the same credentials (username and password) on another server or service. I only play on this server" Should I have used 2fa? In hindsight of course I now acknowledge that I should have, but how am I as a noob suppose to know how truly unsafe these servers are when everything else I have done is secure. Even now that I have enabled 2fa, when i log in nothing is asking me for a code with my current IP. Does that mean the hacker is still able to access my account if he previously got in last night? How am I suppose to trust any of this or have any restored faith in the system.

I was able to reset my pass, working on getting 2fa, not sure what the point is if I have to literally start all over. Everyday farming and grinding the AH only to have your gold savings vanish literally overnight and then have noone in the community, including community leaders give a shit. Very disheartening.

@Rumpelstiltskin thank you, I will try that now.

Is that it? No additional responses from anyone on the support team? Your broken website won't even let me change my password, when i open the reset email it just takes me back to the "send me the reset password email" page.

I agree with Sniggz, What the actual fuck. We literally just had hours, weeks, (in the case of sniggz, months) of our lives literally just robbed from us and you're best answer is "should have used 2FA". How am I as a noob suppose to know how unsecure this shit is. It's incredibly infuriating that your only answer is you aren't going to do anything and that this is just our faults.

I just logged in a few minutes ago into my account as well and all of my gold was hacked. I went from having around 85 gold combined on my two characters to having less than 20 silver when i logged in. Never share your account information - I have never shared my account info Have a unique and complicated password that does not exceed 16 characters; I do have a unique and complicated password Connect yourself from a secure computer and network; all my shit is secure Never download unsafe files that might contain viruses/malware; I don't... Never use the same credentials (username and password) on another server or service. I only play on this server