Mootree

After having been tormented for the past 10 days with this 2FA problem and finally having it removed and not being locked out of my account anymore...I requested a new 2FA to be used on my new phone... After enabling it without problems..I went to log out of my Elysium account and try out my authenticator...and oh look...what happens...every code I enter is invalid.. Now I am locked out again...this is not funny anymore...I seriously want to cry -_- HELP PLEASSSE!!!!!

The authenticator I use dont seem to have a settings option.

UPDATE: So....the problem seems to be semi-fixed...it's really weird but I can log into my website account through a tedious sequence of steps: 1. Put in details into control panel --> ask for authenticator code 2. Enter 2FA --> invalid code 3. Continue to refresh page 20+ times and eventually I make it into the account management page...

This might be stupidly obvious but you know that it isn't yea? roflmao...

Must be a website problem... Every page of the Elysium website: Latest News, Support, etc etc all point to this screen: https://imgur.com/a/VGVws

UPDATE: After 100 failed attempts I somehow managed to get in on 1 attempt and though the problem had gone away... So I logged out instantly and tried to log in again..back and stuck with invalid codes...(website problem only, not in game)

Ok...semi-red alert...seems the 2FA works in game..but doesnt work for my Elysium website account...maybe it needs time to update? I dunno what's up but this could prove to be a problem in future if it doesnt work and something bad crops up...

Ok...semi-red alert...seems the 2FA works in game..but doesnt work for my Elysium website account...maybe it needs time to update? I dunno what's up but this could prove to be a problem in future if it doesnt work and something bad crops up...

Elysium password reset and 2FA emails don't seem to be working? "An email was sent to emailaddress.com. Elysium is sending an industrial amount of emails and we may have reached your provider rate's limit. If you do not receive the email after an hour, please retry in an hour." I've been getting this message round the clock for the past 30 hours and still no emails in my junk or main inbox. Any idea? Or am I getting cucked by my own ISP?

Ok...semi-red alert...seems the 2FA works in game..but doesnt work for my Elysium website account...maybe it needs time to update? I dunno what's up but this could prove to be a problem in future if it doesnt work and something bad crops up...

RED ALERT!!! RED ALERT!!! PROBLEM NOT FIXED!!! I just activated my frikkin authenticator again and now the app on my new phone is giving me codes which all seem to be invalid when I enter them into website login... Seriously...I am locked out...AGAIN!!!!

For f*** sake, after having been tormented with this 2FA removal problem for the last 10 days and finally having it removed, I just re-enabled it on y new phone...now everytime I put in the code it says invalid code...what is going on... Am I going to be locked out again???? xD THIS IS NOT FUNNY ANYMORE!!!! D:<

Oh wait nevermind, it works now! Thanks a lot for the fix advice! :D

Still not working :\

Emails still not working -_-

It has been a week... I was even told by GMs the next batch of request would be processed on Monday, it's now Tuesday... Have I been abandoned? Did any 2FA guy even look at my form for the past week? Help me please.... At this rate going to the phone repair store and coughing up £200 to repair my dead screen and access my authenticator would be faster than this (especially given the essay amount of evidence I gave of ownership). I have a new phone ready to relocate my authenticator, please process my form! D: Sincerely, Mootree

Dear Website Admins. This is Mootree, I don't mean to sound pushy but it has been 3 days since I filed in for 2FA Removal due to my phone breaking and I have not heard from anybody at all since. I am starting to wonder if anybody can see my post and looking into it. I have given all the evidence known to man about proof of ownership of the characters/my account and still have plenty more to offer if needed. I have even forced my guys to stay logged in for 3 days straight since I completed the form, in order to provide more real time in game evidence if needed before any DCs happen and I get locked out until this problem is solved. As you may already have guessed, this experience is extremely unpleasant for me at the moment, and anxiety is at an all time high. If you could process the request as quickly as possible or at least give me some sign that it has been looked at and in progress that would be much appreciated! Sincerely, Mootree

I AM FREEEEEEEEEEE!!!!! FREEEEEEDOOOM!!!!!!

I FRIKKIN KNEW IT!!!! LMAO....

Which Hentai is your profile picture from? Need to keep myself busy while I am locked up in prison.

<3 <3 <3 <3 <3

Come join this post: https://forum.elysium-project.org/topic/54058-2fa-removal-request-its-been-a-week-hello/

THIS. THIS RIGHT HERE!

Have you noticed the guy who made the 2FA instructions post is now rank 'Retired'... What if he was the ONLY guy responsible for handling these requests and just ran off....I think we are left by ourselves...AKA *f***ed*.

Yeah we just private messaged that :P