dizzl

Yes, the difference between your thread and mine is, that in your email the code was printed as plain text in the email. I don't know how this happened but in my emails there was no code in the readable text. So I looked into the source code of the mail to find the code there. And to the last sentence of your post... same for me yey :D let's hope the restoration tool will work at some point.

Well then let's do it correctly. The part in the source code looks something like this: <p style=3D"padding: 5px 20px; color: #fff"><a href=3D"elysium-proj= ect.org/main/action.html?code=3Dxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx= xxxxxxxxxx">Send new password</a></p> You need the part marked in bold. What you have to do is copy the part after href=3D" and before ">Send new password</a></p>. Then you have to delete the "3D" after code= and all of the = signs and line breaks.

See the edit part of my post ;) But thank you!

Hey there, I have an issue regarding the password restoration service. Problem is I filled in the form on the website but it seems that my mail provider deletes the link to set a new password from the mail text. I tried opening the source code of the mail, there is no link in it. If I open the mail with a mail client software I can see the link (something with "elysium-project.org/main/action.html?code=...") but if I paste that in the browser the website tells me "Invalid action" so that doesn't work. Is it possible that you print the link as plain text in the email so I could copy it and paste it in the browser? I've seen this solution on many other websites before. Regards, Clemens Edit: It was possible to copy the link from the source code of the mail (via mail cient) and paste it into the browser. I had to remove some characters added by the mail protocol. It would still be cool to have the link as plain text in the mail.