Hi, I have the same problem. I had never played or transferred my chars (29+) to light's hope and I was not banned in game.
I played on the server "Elysium" . After this project was back online I have changed my password.
But I'm not able to restore my characters. Before "Stratholme" was on - I tried it severals times and I got only: "Wrong password or authentication rejected"
Now after "Stratholme" is online I tried it again. I'm not able to choose "Elysium" as server for the restauration (if I chosse Darrowshore and Ana... I got also the message: Wrong password or authentication rejected").
If I log into the game I see Nighthaven (1) character and Stratholme Test [11-20] 2 characters. When I chosse the realm Nighthaven I have no character to choose ?
How can I restore my "good old" elysium characters?
