Arteliese

I'm having issues restoring characters, I've recently tried to restore my 60 priest and it keeps giving me a server error. I've restored other chars already but am still unable to get my 60 priest over. I've checked if he was flying or in a weird zone, it is not. I've removed all mail and I put as much gear as possible in my bank in hopes to reduce restoration issues. Not really sure what else to do so hoping for some help from the developers. Thank you for your time and consideration.