Moranhold

After long brake (September/October 2017), im tried to login to my account (Game client/ Web site), but appeared message that account not exist. I'm tried to restore characters/ reset password/ restore password, but nothing helped. Error message: "Account not found". My email: [email protected] Username: Sublustrum Character names (2 of them): Amonia, Sublustrum. If its possible to restore account and characters? Thank you in advance.