Cheddarcakes 6 Report post Posted September 13, 2016 I was curious to see so many different types of GMs and titles given to them. I`ve noticed things like Lead GM, flat out just *GM* and then there are sub titles like Junior GM, Senior GM and many many more. It`s all a little confusing tbh.It`s concerning to me because i have had tickets answered where a GM could not do much to help me. He told me simply *I need to pass this to somebody above me* in other words. The quest was rather simple, it was to get the savage Heart of Mokk quest in Stranglethorn Vale. I had my 10 gorilla fangs needed to spawn him, but the quest seems to not work. I was gladly ready to kill the mob to get the item needed to complete the quest, but the GM could not help me due to restrictions on his power.I`m wondering why there is such a disparity amongst GM limitations in game when it comes to their powers to help the community. I ended up dropping the Quest and moving on seeing as that person with available powers wasn`t online and waiting seemed rather waste.With proper GM logging and monitoring, this shouldnt be an issue unless staff isnt trusted or qualified for GMing to some degree. I see this system of passing on a ticket to higher GMs as a redundant way to handle tickets. Traffic flow of tickets could be significantly reduced if GMs are allocated proper powers to handle such trivial things such as this. My quest did not ask for much seeing as i had the requirements in place, but yet could not be attended to.I`ve heard I was not the only one to run into power limited GMs before where they more or less just abandoned or gave up on their tickets. It would prove for a much more enjoyable and smooth experience. I definitely think GM abuse of powers is possible, so I understand current format as well.... I`ve seen way too much of that from past servers too. I love Elysium very much and my journey so far, thank you all for your hard work. Regards 2 Share this post Link to post Share on other sites
Ruse 23 Report post Posted September 13, 2016 Greetings. The reason for this structure of restrictions on certain functionality depending on your level, is being able to introduce new GMs, and gradually give them more responsibility. To clear up some confusion I'll explain the ranks. Junior GM GM Senior GM Lead GM Assistant Lead GM This system is in place to ensure that GMs learn to use their abilities at the correct pace. As of recently, we have promoted quite a few new people to senior GMs to help players more swiftly with tickets regarding quests and missing items. I hope this cleared up some of your worries. Regards Ruse 2 Share this post Link to post Share on other sites
