Account recovery

[dvergur 0]

I played on Nost PvP a while and my main has probably ~60d /played.

 

However, I only have a vague notion of what my account name was, since my normal one was taken because of the population and I had the game remember my account name so I'd only ever type my password.

 

The WTF/Account doesn't have the info, even though I don't remember uninstalling the game.

 

I'm quite sure which password I used, but some people have been saying that there was some password reset near the end.

 

Is there any way to help us remember, maybe soften up the token generation process? Maybe do character/password, a "did you mean: a, b, c?" for close account matches.

 

Maybe prioritized help for people who have invested a lot of time in a character?

 

It's just a shame that the only thing I never payed any attention to is going to be the critical thing to remember.

 

PS. Were there any password limitations, such as maximal character count or something? Also, people have been talking about not having an e-mail associated with their account, did you not have to associate an e-mail?

[dvergur 0]

Gone through 40+ combinations of accounts and passwords, at this point I'm starting to think my account doesn't exist anymore.

[Guest]

Hi Dvergur,

I'm going to try to help you as best I can, however remembering your account name is crucial to getting your account transferred over to Elysium.

Have you check your email for any emails from Nostalrius? Maybe your original registration email? Make sure in windows you're checking various users program files.

All you need is your Username and email address or password.

 

Beyond that, at this point, we are unable to assist. There are strict rules in place to protect everyone's accounts - including yours!

Kind Regards,

Elysium Staff.

[dvergur 0]

Thanks, but I tried the e-mail again but spelled the account with a capital letter(something I would absolutely never do myself, might be capitalized by default), dunno if it's case sensitive but it went through. You can delete the thread if you like, I'll see if I can do it on my end.

[Guest Mobiu]

We just lock threads when the problem is resolved, so this thread is now locked.

If you have additional issues, then feel free to create a new thread.