Nostalrius transfer didn't work

[Gofurther 0]

Hey guys,

 

i've just created an Elysium account and i'm really excited to played Vanilla again. 

 

But i can't transfer my Nostalrius warlock on Elysium and i don't know why.

 

I tried 3 times to do it and i've this message after entering the token on Elysium :

 

"To transfer your Nostalrius characters, you need to retrieve the Nostalrius token available on Nostalrius website and enter it below. Note: you must not have any characters on your account. Your Nostalrius Token was already consumed."

 

Someone can help me ? :/ Thank you

[Ellipsea 36]

Do you have the token?

 

Also, you can't merge accounts.  1 token=one newly associated email=one account

Edited December 14, 2016 by Ellipsea

[Gofurther 0]

I have the token but it didn't work the first time and i don't know why.

 

I've used the same email adress for Nost and Elysium so i don't understand why it didn't works.

 

Can a GM help me ?

[Gofurther 0]

The first time, it didn't works and now, it says that i already used my token but i can't see my character in the control panel ...

[Gofurther 0]

Up, someone got the same problem ?

[Guest]

Hi Gofurther,

 

The control panel character display screen is a bit buggy right now. You may or may not be able to see your characters. If it is saying you've already consumed a token, and you have tried regenerating and consuming new tokens with the same error - there's not much to be done other than to wait until tomorrow afternoon and check your account.

If, for whatever reason, the transfer didn't work - you can report it here on the forums and we can look into it.

 

Kind Regards,

Ajinn

[kelodine 0]

Thanks for your response, Ajinn, that is also what is happening to me. Token has been consumed but on the control panel it says I have no characters.

[Gofurther 0]

Hi, 

 

thank you for response Ajinn, i will tell you tonight if it works. 

[Gofurther 0]

Hi,

 

i'm back to tell you, i tried yesterday night to tranfer my Nostalrius character, it doen't works, and same this morning ...

[bieberhole69 0]

so what if I don't know the email I used, but I do know the account and PW I used, can I be helped to get the token?  it said I had no characters on that account when I put the info in?  sorry for a thread jack.

[Whereismypaladin 0]

Hi

 

After i did my recovery only my PVP toons were recovered :/ too bad i was a PVE player :') 

I hope this will get fixed and we all retrieve our loved characters soon ! I miss my paladin...

[Andx 0]

Hello,

 

i also have a Problem with the character transfer. I did it yesterday before the servers launched. The characters didnt show up in the char panel, but i didnt mind. Today i checked on the pve and pvp realms but both didnt have my characters.

 

it would be nice if an admin could look into this. i can provide further details in a private conversation if needed

 

http://prntscr.com/dkukx9

 

thanks

Edited December 18, 2016 by Andx