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napz

No password reset email after 5 days

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Hello so i made a new account on your website(i copyed down the password on a notepad next to me) using hotmail on sunday(before i knew it has issues) i got the activation email right away and activated the account. I could access the control panel.

I then used my nost token to get my level 60 on the account which went through fine.

The next day i try and logon and im told the password is wrong hmm ok ill just reset the password. So i hit the reset password option on the website and here i am 5 days later with no email and still unable to access my account.

Yes i check my spam folder.

Can a admin please help me with what to do now?

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I have exactly the same problem. A week ago 15.12 thursday I made an account to Elysium with hotmail email before I knew about the issues. I got the verification also right away. Then I verified the email and made the transfer process. All went really smoothly. I saw all my characters in the control panel. Then the server launch day came and I tried to log in and got the same error "invalid credentials" and im 100% sure that I wrote the account name and password right. Well I also tried the password reset but haven't got any emails anymore. Im so happy with this problem :D. I even made a new account with Gmail but now the token generator is effed up.

Edited by Mumbasa

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If an admin sees this can you please tell me whats the email addresses that you send those password reset emails? So I can put them to the hotmail/settings/junkmail/trusted addresses/ section. And see if that helps anything. Thanks

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Excact same issue... all my friends are online and playing (also with hotmail accounts) and i have to be the unlucky one. posted thread on "Contact Admin" section too i love to see them view my thread and not reply.. TILTED TO SPACE <3 <3 <3 

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Oh and btw i got the email to reset the password but when i click on it redirects me to the page to reset my pass and guess what it doesnt let me cause "Your activation code is invalid"... 

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