Snooz 0 Report post Posted December 23, 2016 Hello,I played yesterday my mage and had a Discconnect wanted to log again afterwards came the message that I use a wrong password but which is not true since it is 100% correct. I then tried to put my password back on the control panel on the homepage but this does not work because it is called at once EMAIL or account name wrong but as I said it is 100% correct the account is also approved on my e-mail and I I also have the verification e-mail from the day on which I transferred my account with the token no one else has my account data or anything else or access to my account I have also still full access to my email address since this with my Mobile phone connected and with a 2nd e-mail secured so I do not believe that I have been hacked since I have full access to my e-mail account and nothing in my mailbox or other is to be found. I ask therefore that you please me as quickly as possible It is not a problem on my part I tried yesterday to describe my problem but it kahm nothing so far Please help me as I said my problem in brief: I have played had a discconnect wanted to login again password wrong which could not be 100% correct afterwards I tried to put pw back via accountname + email on the Elysium page via the control panel its not working wrong account name or email but its 100% right i have looked on my email all is good on it 0 Share this post Link to post Share on other sites
Caprarius 0 Report post Posted December 23, 2016 (edited) Hey Snooz, I'm having the same issues and I'm still searching for a solution as well. But from what it looks like, it may a problem on the server side and not ours. So all I can suggest is sit tight and trust in the admins to get everything sorted out. If all else fails, follow their advice in the main FAQ, which is keep trying til it works! Edited December 23, 2016 by Caprarius 0 Share this post Link to post Share on other sites
Caprarius 0 Report post Posted December 23, 2016 Okay, I got some help on the Discord Chat. Between connecting and disconnecting, hit escape, but not too quickly. You should be sent to the realm selection list. Pick your realm after that and it should be fixed. The client is trying to send you to one of the QA test realms. 0 Share this post Link to post Share on other sites
