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omolina

Account Closed

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Looking for help to re-acquire my account. I was logged in yesterday trading over some stuff to my alt in IF, and when I tried to log back in later I was greeted with the message "Your account has been closed". I attempted to reset my password to see if that may help fix the problem, but then received the message "This account is under the process of Nostalrius account recover". Anyways, if you can please check into this I would greatly appreciate it. Thanks.

Edited by omolina

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Never mind, I was able to fix this. In case anyone is also going through the "Your account has been closed", all I did was go to the Elysium website and go to control panel. Before entering your credentials, click on "Recover your Nostalrius Account" and follow the instructions. After receiving my password reset email (found under spam), I reset my password and was able to log back in.

 

These instructions may have already been posted somewhere as something to try first, but I went ahead and added it here in my post incase it can help someone.

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Thanks for the tip.  I tried this but without success.  

 

"There is no transferred account with this email."

 

Maybe because my account was a new one and not one transferred from old servers.

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