Auto mute system creating more problems than solutions

[thralljin 1]

I got 'auto-muted' for about an hour yesterday after jokingly telling my friend to go buy gold from a website to afford a twink item, and then again earlier today for typing something similar in guild chat after a guildy was talking about an expensive item. After the second mute I noticed the pattern and warned everyone in the guild not to type any URLs for website potentially involved in gold selling, and subsequently got muted again. Obviously I was more than a little frustrated and haven't been on since, seen as the third time all I did that could possibly have triggered the auto-mute was mention the words 'gold selling'. If I can't even warn my friends about how not to get muted then what the hell am I actually allowed to type? As much as I am aware this is a free server and everyone behind it is a volunteer, it would be rather nice to actually be able to communicate with other players considering it's a ваууing MMO and not get muted for saying a seemingly innocuous phrase. Oh, and might I add that within the second hour long mute I got the exact same message from the same player about 10 times, so whatever system is in place does not work one bit.

[Molotov 4]

The Anti-spam/Anti-Goldseller system muted you. It won't be permanent. It is operating as intended.

If they didn't have that mute in place, the server would be insufferable. They are doing what they can, you making silly jokes just serves you right I am afraid. Certainly isn't a reason to remove the system.

[thralljin 1]

So warning your guildies about the system is a silly joke? I made a silly joke the first 2 times, yes, but the third time I literally just typed 'gold selling website'. I'm afraid the chat already is ваууing insufferable and the system is doing nothing to fix it, like I said while I was muted I got numerous gold selling messages, about 10 of them (and that's messages, not individual whispers) from the same ваууing guy. I'm not sure if you are some kind of troll, but if you truly think this system isn't fundamentally flawed then you have serious issues. The community themselves have done a better job of dealing with the spam than the elysium staff have in the form of spamthrottle, and if leaving innocent players muted, effectively stopping them from playing the game, while the gold selling bots get to spam away isn't a reason to remove the system then I'm really not sure what is. And next time when someone is looking for answers on a rather serious issue don't reply like a patronising cunt.

Edited December 31, 2016 by thralljin

[Gallimar 0]

I have to agree with Thralljin here.... the system is hurting more then its helping... just bann all chinese IPs instead... lets not play stupid people.. =)

[vantotree 0]

i was warning my in game friend about gold selling websites having viruses/keylogger to hack ppl's account which goes sumthing like this:

"... those gold selling websites have keylogging virus, thats why so many ppl's acccount gets hacked.."

and then bam.. suddenly i am muted. first i dont even know why but after seeing this thread i do.

 

this is so poopsock. like the first post; while i was muted, gold sellers had no problem messaging me repeatedly, my mailbox is still inundated with happy new years, etc etc.

also while being muted like this i cant reply to anything in chat/channel/ conversation from friends, so i will just log off.