Sahoso 1 Report post Posted January 13, 2017 Hello, Not sure where to start. My account was just closed in the past 24 hours after verifying my 2 factor authentication process. I have been away from the server since Dec 23 and missed the announcement about changing my password due to hacking. I have NEVER played another private server except for the original Nost, which leads me to believe that is the database that was hacked. My character (lvl 50 warlock) had all of his gold sent away and they disenchanted all my gear when I came back from my 3 week hiatus. I didn't make a form post or cry or try to get my things restored, I made myself some level 30 gear and tried to restart. I changed my password and enabled two factor auth with my phone and added my code to the Google Authentication and it worked fine. Now I try to login and my account has been closed? Can I get some sort of explaniation from a member of the staff? I have already been hacked because the account file for this server was leaked, I would much rather restart with no gear on my level 50 instead of restart at level 1 0 Share this post Link to post Share on other sites
Discount 0 Report post Posted January 13, 2017 I'm in the same boat. I was hacked on Monday, changed my password and enabled two-factor authentication that same day and have been playing fine until today. Tried to log on this evening and saw that I've been banned. I think all we can do is post in the ban appeal forum and wait. I wouldn't get your hopes up from what I've read on these forums, though. Sounds like we're SOL. It's too bad they didn't have two-factor authentication from the start... 0 Share this post Link to post Share on other sites
Sahoso 1 Report post Posted January 13, 2017 Well the ban appeals section is closed to me. Hopefully there is some kind of explanation is given. What is the point of the 2 factor auth if you just get your account closed after enabling it. 0 Share this post Link to post Share on other sites
Sahoso 1 Report post Posted January 13, 2017 I also cannot post in the ban appeals section either. Is there a way to get access to that forum section? It says no posts for me. "Of these 2700 bans, there have been countless ban appeals and only 2 bans turned out to be a false positive. The gold sellers will no doubt explain that they have some convoluted method to securely transfer you the money. They are lying or we are not onto them, yet. Either way, you are paying them money to eventually ban your account." Reading the home page about the hackings, the fact that it was said that a different server was hacked and the account database was stolen from them is also completely false in my mind. I do not and have not ever played a server besides Nost like I mentioned in my original post. Let's turn this "only 2 false positives" into 3 and restore my account. The IPs that logged in that were banned that won't match mine. 0 Share this post Link to post Share on other sites
battousai 0 Report post Posted January 13, 2017 i got the same problem, i take a vacation and i come after 2 weaks, i log in, im pum im banned, a member tell me that my account was used for selling gold or something like that. i was on vacation i didn't got a chance to take the 2 step authentication i was on vacation plz help me i really need help. 0 Share this post Link to post Share on other sites
