Got hacked it seems, could use some help

[Tiranoza 0]

So I logged in and it seems all my stuff is gone: most of the inventory, items, gold. So what I can do about this, any way to get them restored?

 

Screenshot of my stuff: https://postimg.org/image/5ab908dh3/

[fredrik547 0]

Apparently there's no way to get it back, but let me tell you... You're not alone. There's been over 5 accounts who's been compromised the past 5 hours (those who've posted on this forum alone), myself included. This is such a weird coincidence.

[Tiranoza 0]

Yeah, that sucks for all of us. Thing is people are talking about 2 step verification, but what exactly would this help with at this situation? I haven't received any emails or anything about password changed, just log in after the night and all my stuff is gone.

[fredrik547 0]

Same. Apparently there's a 2 step authenticator for this game alone (someone confirm) which I weren't aware of but regardless. I do use 2 step authenticator for my email & it wasn't compromised, neither have I granted anyone access to either my email or account & my password for this private server is unique (as in never before used in accordance with my email). I literally am clueless to how this has happened to me. My suspicious goes out to the server shutdown in which I think should be looked into further from Elysium's part.

[monmon 1]

36 minutes ago, Tiranoza said:

Yeah, that sucks for all of us. Thing is people are talking about 2 step verification, but what exactly would this help with at this situation? I haven't received any emails or anything about password changed, just log in after the night and all my stuff is gone.

Well that's because your password hasn't been changed, that's why you could log in with it ;) 

2F authenicator works the  way, that when you enter your password on the login screen of the game, a small window pops up, looking like a small calculator with scrambled numbers. You then open your phone and the app for your device, get a code from the app which you punch in on the "calculator" and hit "enter" 

The game have then verified that you are you, and not some mean gold seller.

The setup process require you scan a QR code in a mail that is sent to you, or enter a looong code sent to you by mail. effectively verifying you as account owner.