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giggity3

Account Creation Issue

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Good afternoon ladies and gents. My friend is trying to play on the server and is having issues with account creation. She is able to create the actual account just fine, and the client downloaded without issue, but the verification email hasn't come, and its been a week since the first attempt. We have tried 3 different emails, two of which were @aol and the third was @gmail. Even after trying to resend the verification, still nothing. Any ideas would be greatly appreciated. Please and thank you.

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I had an issue like this. Check your spam folder as well? It took mine a couple days. Figured it was normal due to the convergence going on at that time.

 

I have no further information regarding this matter. Would look for an official response.

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According to her yes shes checked her spam. I'm assuming the issue is due to the switch over from Nost's core but once the servers came back up i wouldve thought it would work. thank you @Allelujah, i love the icon

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3 minutes ago, giggity3 said:

According to her yes shes checked her spam. I'm assuming the issue is due to the switch over from Nost's core but once the servers came back up i wouldve thought it would work. thank you @Allelujah, i love the icon

Sorry to hear this!

I know with recent issues surrounding the server there could be thins not 100% working at the moment. If this problem persists I would contact a member of the staff and see if there is an alternate solution.

I am unable to help you further on this matter. Sorry! Hopefully things work out for you and your friend.

 

P.S. Thanks for the compliment!

Edited by Allelujah

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On 1/20/2017 at 6:53 PM, giggity3 said:

bump. anything from anybody else?

read somewheres to create the account and then use lost password choice to send another email.  It wasnt clear to me f that jiggles the original message free, or if creating a new password makes it verified.  Also, I recommend using gmail, like you did.  whitelist mail from elysium in gmail.

Edited by Ellipsea

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