zayell 1 Report post Posted January 20, 2017 I logged out for not even an hour and all my stuff and gold is gone. I was questing in desolace and logged back in and i was in stormwind naked. Please help... 0 Share this post Link to post Share on other sites
Allelujah 1 Report post Posted January 20, 2017 Quote The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Elysium staff does not recover hacked accounts. You should: Never share your account information; Have a unique and complicated password that does not exceed 16 characters; Connect yourself from a secure computer and network; Never download unsafe files that might contain viruses/malware; Never use the same credentials (username and password) on another server or service. Source: LINK Quote III. Character/Currency/Item restoration Elysium staff will not recover any lost or deleted characters, regardless of circumstances. Source: LINK I am sorry for your loss. 0 Share this post Link to post Share on other sites
zayell 1 Report post Posted January 20, 2017 Zayell/ 21gold/ my gear i had literally 2 hours ago(I'm level 37). It's not my fault you're servers were compromised and passwords got leaked my account isn't even 2 weeks old. So there is nothing you guys can do for me? 0 Share this post Link to post Share on other sites
Allelujah 1 Report post Posted January 20, 2017 15 minutes ago, zayell said: Zayell/ 21gold/ my gear i had literally 2 hours ago(I'm level 37). It's not my fault you're servers were compromised and passwords got leaked my account isn't even 2 weeks old. So there is nothing you guys can do for me? It would appear that you have mistaken me for a member of the staff team. No, I wouldn't say there is nothing that can be done without first: Hearing from an official member of the staff team. 0 Share this post Link to post Share on other sites
zayell 1 Report post Posted January 20, 2017 Who else would reply other then an admin or someone that could help? 0 Share this post Link to post Share on other sites
Allelujah 1 Report post Posted January 20, 2017 Well the information I have provided you is a very good indication of what's to come. 0 Share this post Link to post Share on other sites
zayell 1 Report post Posted January 20, 2017 still looking for admin 0 Share this post Link to post Share on other sites
Allelujah 1 Report post Posted January 20, 2017 2 minutes ago, zayell said: still looking for admin Well I hope you find what you're looking for. Good luck. 0 Share this post Link to post Share on other sites
zayell 1 Report post Posted January 20, 2017 bump 0 Share this post Link to post Share on other sites
zayell 1 Report post Posted January 20, 2017 This happened between 5:30pm central standard time (Saskatchewan Canada) and 8:00pm on the Elysium server on January 19th 2017. 0 Share this post Link to post Share on other sites
zayell 1 Report post Posted January 20, 2017 Its been 24 hours since the incident and still no reply from an admin please help i can't get into groups for instances because i have no gear or kill mobs my own level because i have no gold to buy gear. I've been leveling my professions in the mean time. 0 Share this post Link to post Share on other sites
Nejiri 1 Report post Posted January 21, 2017 same here. I am realy pissed. 120g gone 4 lvl befor Mount. Never been hacked or scamed befor. So: not my fault. Answer to my ticket: sry, cant help u. In case of this: i am out. This is a fucking joke. 0 Share this post Link to post Share on other sites
zayell 1 Report post Posted January 21, 2017 (edited) Ya after the servers were shut down for being comprised due to a gold exploit or something they throw in that little message every min to change your password. Just didn't think i'd need to change my password within 2 weeks of opening my first account and didn't know how the authenticator worked but i changed my password and got the authenticator. Just wish i'd get at least a reply or some type of help. Scratch that i thought i changed my password in game 2 times but it still didn't work still have the same pass but that authenticator works its just annoying if i'm too slow. Edited January 21, 2017 by zayell 0 Share this post Link to post Share on other sites
Erjh8765 19 Report post Posted January 21, 2017 On 20/1/2017 at 4:47 AM, zayell said: Zayell/ 21gold/ my gear i had literally 2 hours ago(I'm level 37). It's not my fault you're servers were compromised and passwords got leaked my account isn't even 2 weeks old. So there is nothing you guys can do for me? 1. Elysium servers were NOT hacked. 2. Elysium account passwords were NOT leaked. 2. 99% of the playerbase are not hacked. The only persons who get hacked are people who do not use 2FA and/or are too retarded to follow good account security practices. 0 Share this post Link to post Share on other sites
annoyedhunt 0 Report post Posted January 21, 2017 2 hours ago, Erjh8765 said: 1. Elysium servers were NOT hacked. 2. Elysium account passwords were NOT leaked. 2. 99% of the playerbase are not hacked. The only persons who get hacked are people who do not use 2FA and/or are too retarded to follow good account security practices. You seem to be the expert on this. Please tell me how accounts were broken into then? 0 Share this post Link to post Share on other sites
zayell 1 Report post Posted January 21, 2017 I didn't come onto this forum to be called retarded by some random kid i just came on here to get some help from admins. Please take your rage elsewhere erjh8765. 0 Share this post Link to post Share on other sites
Tiranoza 0 Report post Posted January 21, 2017 (edited) 2 hours ago, annoyedhunt said: You seem to be the expert on this. Please tell me how accounts were broken into then? Seems to me that servers been compromised, but no one's giving a shit and pushing this under the rug, not to mention that no admins are responding. Fucked up if you ask me, everyone is so cool and knows exactly what they doing until your shit gets hacked by no fault of your own and you lose all your stuff. I'm personally done playing here, with this kind of attitude it's shit, pure shit. Edited January 21, 2017 by Tiranoza 0 Share this post Link to post Share on other sites
annoyedhunt 0 Report post Posted January 21, 2017 16 minutes ago, Tiranoza said: Seems to me that servers been compromised, but no one's giving a shit and pushing this under the rug, not to mention that no admins are responding. Fucked up if you ask me, everyone is so cool and knows exactly what they doing until your shit gets hacked by no fault of your own and you lose all your stuff. I'm personally done playing here, with this kind of attitude it's shit, pure shit. I agree with you 100% ive already quit since the Elysium staff won't restore the gold and gear stolen from me. 0 Share this post Link to post Share on other sites
alexinho 1 Report post Posted January 21, 2017 5 hours ago, Erjh8765 said: 1. Elysium servers were NOT hacked. 2. Elysium account passwords were NOT leaked. 2. 99% of the playerbase are not hacked. The only persons who get hacked are people who do not use 2FA and/or are too retarded to follow good account security practices. I'm not using this Email/Password anywhere else, so clearly they were hacked. Of course people with a two factor authenticator weren't hacked, that's impossible. Doesn't change the fact that Elysium's data was compromised. 0 Share this post Link to post Share on other sites
Erjh8765 19 Report post Posted January 21, 2017 99% of the playerbase are not hacked. The only persons who get hacked are people who do not use 2FA and/or are too retarded to follow good account security practices. 0 Share this post Link to post Share on other sites
alexinho 1 Report post Posted January 21, 2017 You pulled that number right out of your ass. ANyhow, refunds. Why won't they give em? 0 Share this post Link to post Share on other sites
Erjh8765 19 Report post Posted January 21, 2017 8 minutes ago, alexinho said: You pulled that number right out of your ass. ANyhow, refunds. Why won't they give em? Because it sucks to be you. Now suck it. 0 Share this post Link to post Share on other sites
alexinho 1 Report post Posted January 21, 2017 1 minute ago, Erjh8765 said: Because it sucks to be you. Now suck it. go away troll 0 Share this post Link to post Share on other sites
auddi 0 Report post Posted January 21, 2017 (edited) got hacked as well. It has never happened to me before, i'm done. /wave Edited January 21, 2017 by auddi 0 Share this post Link to post Share on other sites
alexinho 1 Report post Posted January 21, 2017 Luckily my guild mates are helping, but I lost some really good gear. Was full rare. 0 Share this post Link to post Share on other sites
