Account hacked.

[Tschaeg 0]

My account got hacked and im trying to get my character restored. Someone logged onto my account and sold all my gear and sent all my gold away. I had a feeling the day before yesterday someone was on my account because i could have sworn i logged off with over 2g. Confused anyway, i attempted to change my password via ingame command and i kept getting error messages despite checking my spelling and information logged into the command. Frustrated, i attempted to log into the website and change my password from there. But despite getting the email link sent to me to reset my password(https://elysium-project.org/password/QLS3Q1yQFuzZB8z/reset) i kept getting sent to the mail control panel screen for my account (https://elysium-project.org/control/user). Frustrated again, i wrote it off as some weird feeling that i got hacked and maybe i just forgot i spent some gold the day before. But nonetheless i log into my account today and my character is naked and i have 0c sitting in my bag. please help. Character name is Lancepreston

[Tschaeg 0]

main control panel*

[Tschaeg 0]

Just set up 2 step authentication so this doesnt happen again just need to know if i can get my items restored so i can just play. Dont care about the gold, ill farm more.

[Lindow 3]

Don't use chrome to reset your password, as the link seems to always redirect to the Control Panel main page. I tried with safari and it works fine.

[Mangosteen 1]

I had the same problem when I tried to reset my password, use a different browser as Lindow said or just try it a few times (it worked on like the 3rd try for me on Chrome). Also enable 2 factor authentication so it doesn't happen again. Don't bother making a ticket or wasting GMs time, you won't get anything restored. Just be thankful your account wasn't banned.