Veruh 0 Report post Posted January 22, 2017 Hello, my question is when the Support Team answers to Ban appaels? My appael is now nearly 48h online and got none review and also no answer. Best Regards, veruh 0 Share this post Link to post Share on other sites
heslig 1 Report post Posted January 22, 2017 There have been waves of bans lately ranging in anything from hacks, gold buying and some faults on the server-side giving wrong values and leading to a ban. If you did not do anything wrong: You will get your account back. The Elysium team is under heavy pressure and you will just have to wait. They cannot give every single person an ETA on when their appeal will be dealt with. So my suggestion to you is to write that 200 word essay instead while you wait. Take care! 0 Share this post Link to post Share on other sites
Xerox 4 Report post Posted January 22, 2017 Greetings! Please make sure that you have posted your appeal to the correct section of the forum, and allow some more waiting time. The "Ban appeal forum" is used to appeal any bans on the Elysium realms. Please make sure to follow the instructions below before posting, or your appeal will be locked without reason. Keep in mind that we do have a volunteer staff. We will get to your appeal in due time, and posting multiple times will only delay your appeal's finalization. If you believe your account may have been compromised, please click this link https://elysium-project.org/password and regain control of your account before posting a ban appeal. Please format your ban appeal with the following information: Account Name: PVP/PVE Realm: E-Mail Associated With Account: Highest Level Character Name: Ban Reason/Notes: Finally, be aware that MOST bans are final. We are not required to provide evidence, or any information whatsoever, relating to the ban decision. This appeal forum is here because we know we are only human, and mistakes can happen. Keep in mind that ban appeals that are more than 30 days old will not be reviewed. Regards GM Team 0 Share this post Link to post Share on other sites
Galignor 0 Report post Posted January 22, 2017 1 hour ago, Veruh said: Hello, my question is when the Support Team answers to Ban appaels? My appael is now nearly 48h online and got none review and also no answer. Best Regards, veruh My ban appeal has been up since Jan. 12th. You'll have to wait indefinitely. 0 Share this post Link to post Share on other sites
