Backpack Contents Disappeared

[Jerods 0]

Curious as to if there is a bug regarding the inventory of a character, because all my items were removed; even my Hearthstone when I was farming in Duskwood. I know there probably isn't anything the staff can do for me and it wasn't really that huge of a loss just was really unfortunate. I already had to restart after losing all my progression from Nos and was curious as to if there was a way for me to get was deleted, removed; or otherwise disappearing back to me.

 

Thanks again for your server and assistance,

Jerod aka Archimedes

[Erjh8765 19]

So, you got capwned. Grats.

None of your items and none of your gold will be restored.

To avoid getting hacked in the future, change your password and enable two-factor authentication.

Click on my profile and check "about me" for instructions and video on how to do that.

[Jerods 0]

I don't know if I was hacked. I was never logged from my account when this happened. However I will setup the two-factor.

[Erjh8765 19]

You might have experienced a "rollback".

E.g.

You play for some time and accumulate multiple items.

The server crashes and is restored from some point in time before you got your items.

Result: Your items are lost.

Server policy is, they don't restore items lost in this manner except raid purples under certain conditions.

In any case, setting up 2FA is a good idea.

Edited January 23, 2017 by Erjh8765

[Jerods 0]

Yeah I have it all setup now. Pretty cool feature honestly. I'm beginning to think maybe one of my addons that sells my random stuff and deleted worthless items may have bugged out. I've unloaded all those and Bagnon just to be on the safe side; however this hadn't ever happened before. Thanks again man!