jozy 0 Report post Posted January 24, 2017 Hey, I just logged in this morning to see that i got hacked... No real big deals since i had like max 2 gold, but I got a mute on my account: "You must wait 694 days before you can speak again"... My guess is that the hacker/gold seller, started whispering / yelling about the gold sites and therefor got muted. But please, I never bought gold or did anything fishy and playing this game without being able to shit is impossible... half the vanilla game is about communicating for groups etc... Is there any possibility to unmute my character, I'm really sad that I can't actually play now on my character... :/ Jozy (Elysium) 0 Share this post Link to post Share on other sites
monmon 1 Report post Posted January 24, 2017 (edited) Hi there and sorry for your loss. First change your password on the elysium main page here Log in to your control panel and change password. While you are at it, implement the 2 factor authenticator offered on the control panel to ensure account safety in the future. Once you got that nailed down, create an ingame ticket Help(red?)--->issues that GM can assist with-->stuck-->still not working page a GM Tell them that you where hacked but have regained control of your account and request to be unmuted. (usually doesn't take long) Sadly Elysium does not restore lost or sold items, and account security is your own responsibility. Nothing to do but crack on and farm hard :) Best of luck Edited January 24, 2017 by monmon Dyslexia 0 Share this post Link to post Share on other sites
Erjh8765 19 Report post Posted January 24, 2017 So, you got capwned. Grats. None of your items and none of your gold will be restored. To avoid getting hacked in the future, change your password and enable two-factor authentication. Click on my profile and check "about me" for instructions and video on how to do that. 0 Share this post Link to post Share on other sites