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markofthewild01

What's wrong with the 2FA?

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It took me 12 login attempts to finally get a working code. Every 3 attempts, it forces me to restart the client as it says to "call customer service".

I've been having issues with it for the past week. How can I get the authenticator to work properly? I've tried syncing the time, removing then adding back the authenticator, IP lock authenticator, always use authenticator, none work. I have a dynamic IP if that helps.

 

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11 hours ago, markofthewild01 said:

It took me 12 login attempts to finally get a working code. Every 3 attempts, it forces me to restart the client as it says to "call customer service".

I've been having issues with it for the past week. How can I get the authenticator to work properly? I've tried syncing the time, removing then adding back the authenticator, IP lock authenticator, always use authenticator, none work. I have a dynamic IP if that helps.

 

THIS^

after a several attempts i would finally get in, but tonight all its telling me is to call customer service. I cant even get in. and sending an email to change password/remove authentication seems to take much longer then the 1 hour stated.

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