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Deroleek

WoW OSX Client not working

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Hello there,

Apologies if this isn't the correct place for this but I'm running into an issue that started this morning (I'm guessing after the 2/1/17 development updates) where my WoW OSX Client is no longer working.

Behavior:

1. Launch "WoW Classic"

2. WoW launches briefly, no log-in screen/window appears but I see the mouse cursor change to the WoW gauntlet cursor for a second then it reverts back to OSX mouse cursor.

3. The WoW application is running (menu bar at the top of the screen is accessible) but none of the options are helpful (I tried "switch to full screen mode" and "hide"/"show" to no avail).

Troubleshooting:

1. Restarted Machine and performed SMC and PRAM reset

2. Deleted WDB Folder and com.blizzard files (User -> Library -> Preferences)

3. Tried Launching "WoW Classic" and "World of Warcraft" (WoW Classic -> Package Contents -> MacOS) via sudo command in Terminal

Environment:

1. OSX 10.11.6

2. Macbook Pro Retina 15" Mid 2015, 2.8GHz Intel Core i7, 16GB 1600 MHz DDR3, AMD Radeon R9 M370X 2048MB

3. World of Warcraft 1.12.1 Mac

I've included the most recent Error Log below, any help would be greatly appreciated!

WoWBuild: 5875
Local Zone: Dunemaul Compound, Tanaris
Local Player: Deroleek, 0000000000124536, (-8544.92,-2967.86,10.8602)
Add Ons: Atlas AtlasLoot KLHThreatMeter WeaponQuickSwap !Questie

=========================================================
Assertion Failed!

 App:         /Users/*/Downloads/World of Warcraft 1.12.1 Mac/WoW Classic.app
 File:        /Volumes/R2/usrbuild/xb/build/WoW_5875patch12.1/WoW/Source/Mac/../UIUtil/SmartScreenRects.cpp
 Line:        512
 Time:        2017-02-02 09.18.23 PST

 Assertion:   CheckRect(rect,1)

---------------------------------------------------------


Thread 0 (Crashed)
  0 0x001cd145
  1 0x00027c71
  2 0x00027fde
  3 0x00005050
  4 0x000db5b1
  5 0x000dcc08
  6 0x0006ef59
  7 0x0006f082
  8 0x00072b96
  9 0x00073365
 10 0x000ece10
 11 0x0028a9c8
 12 0x00202f16
 13 0x000d8da4
 14 0x001d50bd
 15 0x001d9215
 16 0x001da481
 17 0x001da6f6
 18 0x0000f1ed
 19 0x00004085
 20 0x9a3c42ff  InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*))+0024
 21 0x9a36c7b0  DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*)+0728
 22 0x9a36b9c4  SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*)+0192
 23 0x9a36b82a  SendEventToEventTargetWithOptions+0028
 24 0x9a3a4e26  ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)+07ca
 25 0x9a36cbff  DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*)+0b77
 26 0x9a36b9c4  SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*)+0192
 27 0x9a37eb6d  SendEventToEventTarget+0022
 28 0x9a51bc8e  ToolboxEventDispatcher+0052
 29 0x9a51bb4f  RunApplicationEventLoop+00f0
 30 0x000041b6
 31 0x00003172
 32 0x0000308d
 33          


Thread 1
  0 0x97db67fa  kevent_qos+000a
  1 0x9e3957ea  dispatch_mgr_invoke+00ea
  2 0x9e3953be  dispatch_autorelease_pool_pop+0000
  3          


Thread 2
  0 0x97dae49a  mach_msg_trap+000a
  1 0x97dad884  mach_msg+0044
  2 0x9a10f99d  glcDebugListener+01b2
  3 0x937bc780  pthread_body+008a
  4 0x937bc6f6  pthread_body+0000
  5 0x937b9f7a  thread_start+0022
  6          


Thread 3
  0 0x97db53ea  psynch_cvwait+000a
  1 0x937bd5a7  pthread_cond_wait+0364
  2 0x937bddb1  pthread_cond_timedwait+002f
  3 0x0019f1c5
  4 0x00089131
  5 0x000b3809
  6 0x000b39f6
  7 0x9d8847a7  -[NSThread main]+002d
  8 0x9d884532  NSThread__start__+060e
  9 0x937bc780  pthread_body+008a
 10 0x937bc6f6  pthread_body+0000
 11 0x937b9f7a  thread_start+0022
 12          


Thread 4
  0 0x97db53ea  psynch_cvwait+000a
  1 0x937bd5a7  pthread_cond_wait+0364
  2 0x937bd23e  pthread_cond_wait+0030
  3 0x0019f2cb
  4 0x0003287d
  5 0x000b3809
  6 0x000b39f6
  7 0x9d8847a7  -[NSThread main]+002d
  8 0x9d884532  NSThread__start__+060e
  9 0x937bc780  pthread_body+008a
 10 0x937bc6f6  pthread_body+0000
 11 0x937b9f7a  thread_start+0022
 12          


Thread 5
  0 0x97dae49a  mach_msg_trap+000a
  1 0x97dad884  mach_msg+0044
  2 0x922448ac  HALB_MachPort:+008c
  3 0x9223dab2  HALB_MachPort:+0048
  4 0x9223bf20  HALC_ProxyIOContext:+0570
  5 0x9223b894  HALC_ProxyIOContext:+009c
  6 0x922479ec  invocation function for block in HALC_ProxyIOContext:+0014
  7 0x9223b7b9  HALB_IOThread:+0047
  8 0x937bc780  pthread_body+008a
  9 0x937bc6f6  pthread_body+0000
 10 0x937b9f7a  thread_start+0022
 11          


Thread 6
  0 0x97db53ea  psynch_cvwait+000a
  1 0x937bd5a7  pthread_cond_wait+0364
  2 0x937bddb1  pthread_cond_timedwait+002f
  3 0x0019f1c5
  4 0x00432c95
  5 0x000b3809
  6 0x000b39f6
  7 0x9d8847a7  -[NSThread main]+002d
  8 0x9d884532  NSThread__start__+060e
  9 0x937bc780  pthread_body+008a
 10 0x937bc6f6  pthread_body+0000
 11 0x937b9f7a  thread_start+0022
 12          


Thread 7
  0 0x97db5742  select_nocancel+000a
  1 0x97db1f36  select+005e
  2 0x00378a81
  3 0x000b3809
  4 0x000b39f6
  5 0x9d8847a7  -[NSThread main]+002d
  6 0x9d884532  NSThread__start__+060e
  7 0x937bc780  pthread_body+008a
  8 0x937bc6f6  pthread_body+0000
  9 0x937b9f7a  thread_start+0022
 10          


Thread 8
  0 0x97db5742  select_nocancel+000a
  1 0x97db1f36  select+005e
  2 0x00378a81
  3 0x000b3809
  4 0x000b39f6
  5 0x9d8847a7  -[NSThread main]+002d
  6 0x9d884532  NSThread__start__+060e
  7 0x937bc780  pthread_body+008a
  8 0x937bc6f6  pthread_body+0000
  9 0x937b9f7a  thread_start+0022
 10          


Thread 9
  0 0x97db5742  select_nocancel+000a
  1 0x97db1f36  select+005e
  2 0x00378a81
  3 0x000b3809
  4 0x000b39f6
  5 0x9d8847a7  -[NSThread main]+002d
  6 0x9d884532  NSThread__start__+060e
  7 0x937bc780  pthread_body+008a
  8 0x937bc6f6  pthread_body+0000
  9 0x937b9f7a  thread_start+0022
 10          


Thread 10
  0 0x97db5742  select_nocancel+000a
  1 0x97db1f36  select+005e
  2 0x00378a81
  3 0x000b3809
  4 0x000b39f6
  5 0x9d8847a7  -[NSThread main]+002d
  6 0x9d884532  NSThread__start__+060e
  7 0x937bc780  pthread_body+008a
  8 0x937bc6f6  pthread_body+0000
  9 0x937b9f7a  thread_start+0022
 10          


Thread 11
  0 0x97db53ea  psynch_cvwait+000a
  1 0x937bd5a7  pthread_cond_wait+0364
  2 0x937bddb1  pthread_cond_timedwait+002f
  3 0x0019f1c5
  4 0x001cabe6
  5 0x001cac56
  6 0x000b3809
  7 0x000b39f6
  8 0x9d8847a7  -[NSThread main]+002d
  9 0x9d884532  NSThread__start__+060e
 10 0x937bc780  pthread_body+008a
 11 0x937bc6f6  pthread_body+0000
 12 0x937b9f7a  thread_start+0022
 13          


Thread 12
  0 0x97db5742  select_nocancel+000a
  1 0x97db1f36  select+005e
  2 0x001ca042
  3 0x001cb00a
  4 0x000b3809
  5 0x000b39f6
  6 0x9d8847a7  -[NSThread main]+002d
  7 0x9d884532  NSThread__start__+060e
  8 0x937bc780  pthread_body+008a
  9 0x937bc6f6  pthread_body+0000
 10 0x937b9f7a  thread_start+0022
 11          


Thread 13
  0 0x97dae49a  mach_msg_trap+000a
  1 0x97dad884  mach_msg+0044
  2 0x933a6d16  CFRunLoopServiceMachPort+00d6
  3 0x933a6121  CFRunLoopRun+05f1
  4 0x933a58c6  CFRunLoopRunSpecific+0186
  5 0x933a572b  CFRunLoopRunInMode+007b
  6 0x93b35397  +[NSURLConnection(Loader) _resourceLoadLoop:]+02cd
  7 0x9d8847a7  -[NSThread main]+002d
  8 0x9d884532  NSThread__start__+060e
  9 0x937bc780  pthread_body+008a
 10 0x937bc6f6  pthread_body+0000
 11 0x937b9f7a  thread_start+0022
 12          


Thread 14
  0 0x97db5726  select+000a
  1 0x933e7f60  CFSocketManager+0390
  2 0x937bc780  pthread_body+008a
  3 0x937bc6f6  pthread_body+0000
  4 0x937b9f7a  thread_start+0022
  5          


Thread 15
  0 0x97db53ea  psynch_cvwait+000a
  1 0x937bd5a7  pthread_cond_wait+0364
  2 0x937bddb1  pthread_cond_timedwait+002f
  3 0x0019f1c5
  4 0x0037afe6
  5 0x000b3809
  6 0x000b39f6
  7 0x9d8847a7  -[NSThread main]+002d
  8 0x9d884532  NSThread__start__+060e
  9 0x937bc780  pthread_body+008a
 10 0x937bc6f6  pthread_body+0000
 11 0x937b9f7a  thread_start+0022
 12          


Thread 16
  0 0x97db5d5e  workq_kernreturn+000a
  1 0x937bc34b  pthread_wqthread+0509
  2 0x937b9f56  start_wqthread+0022
  3          


Thread 17
  0 0x97db5d5e  workq_kernreturn+000a
  1 0x937bc34b  pthread_wqthread+0509
  2 0x937b9f56  start_wqthread+0022
  3         

Edited by Deroleek
Update

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When launching WoW Mac Client receive any of the following issues:

Black Screen

WoW cursor, but cannot move

Mac cursor over black window

 

My troubleshooting steps to resolve:

 

Take config.wtf file from my PC’s client

Edit to include: SET gxWindow “1”

Place in the WTF folder of the Mac client

I was then able to launch WoW, but the resolution and even mouse clicking was wayyy off.  I was able to adjust video settings to the proper settings to play.

I did find that I am unable to play Windowed Mode Fullscreen, must choose either Windowed Mode or Fullscreen.

 

If you don’t feel comfortable doing all this, just hit me up on discord and I’ll send you my config file when I can.  Jubaca#9775

 

Edited by yodaman007
spelling

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