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Thetempo92

2FA Set-Up Troubleshooting Tips (Android/Gmail)

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Hello, about 6 hours ago i logged into my Hunter to find that all my gold and a lot of my gear was missing. I am pretty sure I got hacked. I did NOT have 2FA set up at the time because when I had tried to install it originally it was all buggy, and my codes would not sync (would get invalid entry on activation page) Anyway; I called google and they ran me through some troubleshooting, figured i'd put it in here for anyone running into the same issue.

  1. Airplane mode on
  2. Settings>Acc>Remove google acc. (if using gmail) 
  3. Settings>App.Manager>Click on Google PlayStore and Goole Play Services and delete Caches
  4. Re-add google acc.
  5. Turn off automatic date and time, make sure time is correct, and then re-enable Auto. Date and time.
  6. Airplane mode off

I'm using a Galaxy note 3, will change depending on phone, but I hope this gives u a general idea of a few things that google told me to do and it fixed my Authentication sync problem

PS: After doing this, the "Sync codes" option in the Google authenticator app still gave me the "Can not access google server message" but the codes themselves were now usable and correct.

Edited by Thetempo92

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