Stysso 0 Report post Posted February 17, 2017 (edited) i got dc'ed.soi reloged. got instantly dc'ed again and again and again. and then my password was suddenly wrong. what can i do?! - y i know 2FA could have avoided that - but what can i do now? Edited February 17, 2017 by Stysso 0 Share this post Link to post Share on other sites
Madcowzor 0 Report post Posted February 17, 2017 I altso got hacked recently. logged off last night all was good then i logged on now in the morning to find my lvl 60 rogue standing naked no baggs all is gone :(. i made the authenticator now but ye im wondering if theres any possibilitys to have gear/ gold restored, 0 Share this post Link to post Share on other sites
Stysso 0 Report post Posted February 17, 2017 well they changed my password... i dont think they'll chang it back. btw. this means: i still need help. GM? CM? anyone out there who can help me? 0 Share this post Link to post Share on other sites
Bjornson 0 Report post Posted February 17, 2017 not hack Stysso,just realm issue,check on the main post 0 Share this post Link to post Share on other sites
Memew 0 Report post Posted February 17, 2017 33 minutes ago, Madcowzor said: I altso got hacked recently. logged off last night all was good then i logged on now in the morning to find my lvl 60 rogue standing naked no baggs all is gone :(. i made the authenticator now but ye im wondering if theres any possibilitys to have gear/ gold restored, I don't believe that GMs restore content unless it is unique quest items. Good luck. ): 0 Share this post Link to post Share on other sites
Stysso 0 Report post Posted February 17, 2017 at login it always shows: "the information you have entered is not valid." -> my password got changed. i dont care about gear and gold on my acc. i just dont want to lvl a priest to 60 again. earlier this day i got a "u got banned message" ( i think thats what u mean with "main post" ) then they fixed it. i logged in. was questing 10min or so and then i got kicked out multiple times. and suddenly i always receive that "invalid password" message. (if that is the "main post" pls send me a link. i cant find it) 0 Share this post Link to post Share on other sites
Memew 0 Report post Posted February 17, 2017 ... Reset your password, then? They can't change the e-mail on your account. 0 Share this post Link to post Share on other sites
Stysso 0 Report post Posted February 17, 2017 Thank you very much for that hint. Indeed they can't change my mail adress. I was stuck too deep in panic to realize that. PW reset was succesful and i'm able to login now. Despite my strange char position everything is where i left it. Thanks alot. 0 Share this post Link to post Share on other sites
Memew 0 Report post Posted February 17, 2017 NP. Good to hear. Have fun. 0 Share this post Link to post Share on other sites
theunknowing 0 Report post Posted February 17, 2017 I was hacked i dont know when i havent been on in abit but everything is gone, all my gear was sold and my gold taken. No way i can get any thing back? 0 Share this post Link to post Share on other sites
Memew 0 Report post Posted February 17, 2017 I forgot to mention that you should probably use an authenticator, Stysso. Unfortunately the GMs do not recover hacked items. It's your account, your security responsibility. The best you can do is add the authenticator and change your password. 0 Share this post Link to post Share on other sites
Erjh8765 19 Report post Posted February 17, 2017 Elysium will NOT restore your gold or vendored items if you get hacked with the exception of items like Rok Delar or Benediction. If you got hacked, change your password and enable 2FA. Instructions on how to do so can be found in my profile's about me section. 0 Share this post Link to post Share on other sites