Mozzan 0 Report post Posted February 17, 2017 Hello, Apparently I can't get an authenticator because I have a hotmail / outlook mail. This means that my account won't be secure, and I wonder if there is anything I can do? Eventually this means my account will be hacked and I will stop playing the game. Please help. 0 Share this post Link to post Share on other sites
Memew 0 Report post Posted February 17, 2017 I don't know why you wouldn't be able to except for not receiving Elysium's e-mails? Is that the problem? I've successfully placed an authenticator using my outlook account. 0 Share this post Link to post Share on other sites
Mozzan 0 Report post Posted February 17, 2017 I don't receive the mail with the code that they are suppose to send me. I have a hotmail email. 0 Share this post Link to post Share on other sites
Memew 0 Report post Posted February 17, 2017 Odd. I know that there are troubles regarding that, but I have received all e-mails since their e-mail service was reinstated the other day. I'm assuming you've checked your spam/junk folder? Otherwise, you may want to try to whitelist this e-mail: [email protected]. That's the e-mail that I have received messages from for all issues. 0 Share this post Link to post Share on other sites
Mozzan 0 Report post Posted February 17, 2017 I got it fixed now. Thanks for the help. 0 Share this post Link to post Share on other sites
Memew 0 Report post Posted February 17, 2017 That's good to hear. You're welcome. 0 Share this post Link to post Share on other sites
