Bug? Hacked?

[oldirtyhippy 0]

Hey Gms of Elysium project.
So, today when I logged in I encountered the first problem I ever had playing on these servers. I got either hacked or a weird bug has occured.

Last night when I logged out I had around 200 gold + and a bunch of gear and mats on my bank and on auction house... Today it wasn't there, it was all gone. My password was still the same, my equiped gear was still there but most of the other stuff was gone(Not all, which I think is weird.(If I was a hacker I would empty the whole account of everything))

So now I'm turning myself towards the forum, after waiting a few hours for the In-game gm's(Im sure they have their asses full of sh*t to do). 

Has anyone else encountered this? Is it a Bug or have I been hacked by a "Kind Hacker"?

Would love to get it all back since I have a limited time to play and it has taken me a looong time to gather my gear and gold.

 

Best regards the dirtiest and oldest hippie of the Azeroth.

[Erjh8765 19]

So, you managed to get yourself hacked. Grats.

Change password and enable 2FA to avoid getting hacked again. Instructions are in my profile's about me section.

None of your gear (except quest items such as Rok Delar or Benediction) and none of your gold will be restored.

Make a ticket to get back quest items but make sure to include link to realmplayers proving that you had them.

[oldirtyhippy 0]

Thanks for the fast answer, but... weird part is that I have 2FA...

[Xerox 4]

Greetings!

The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Elysium staff does not recover hacked accounts.

Elysium staff will not recover any lost or deleted characters, regardless of circumstances.

Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored

Regards
GM Team