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Cruelint

Cannot change my password

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Seriously? 

 

I can't login and change my password and I can't go on the website to change my password.

 

I can't even get an email to change my password. This is a joke.

 

Nothing works, any help people?

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15 hours ago, Cruelint said:

Seriously? 

 

I can't login and change my password and I can't go on the website to change my password.

 

I can't even get an email to change my password. This is a joke.

 

Nothing works, any help people?

 

Hi,

You'll need to be a bit more specific with what's happening. Are you receiving an error message? Is the email not coming through (are you using a Hotmail/Outlook email)? Do you have Two-Factor Authorization setup?

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It should be working by now. Maybe there was a downtime with the main site so you couldn't access to the recovery page or the site itself. Also please provide more information about the issue.

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When i type in .accountpassword $old password $new password $new password

 

I get

" Syntax .account

Display the access of your account"

 

I also cannot set-up 2 way or change my password cause i cannot receive emails due to hotmail.

 

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4 hours ago, Bocephus said:

Hi,

You'll need to be a bit more specific with what's happening. Are you receiving an error message? Is the email not coming through (are you using a Hotmail/Outlook email)? Do you have Two-Factor Authorization setup?

When i type in .accountpassword $old password $new password $new password

 

I get

" Syntax .account

Display the access of your account"

 

I also cannot set-up 2 way or change my password cause i cannot receive emails due to hotmail.

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19 minutes ago, Cruelint said:
  • When i type in .accountpassword $old password $new password $new password

 

This was intended as a stop gap measure for new accounts being created to receive transferred characters from nost and until we could get 2FA up and running securely. The in game command is now disabled.

We have made improvements to our mail system so you may have better luck setting up 2FA now.

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48 minutes ago, Gears said:

 

This was intended as a stop gap measure for new accounts being created to receive transferred characters from nost and until we could get 2FA up and running securely. The in game command is now disabled.

We have made improvements to our mail system so you may have better luck setting up 2FA now.

Tried again. No luck. Not receiving emails.

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14 hours ago, Cruelint said:

Tried again. No luck. Not receiving emails.

You may need to contact your ISP. I was having problems receiving e-mails from Elysium. I contacted my ISP and discovered they were blocking all e-mails from Elysium...for everyone, not just me. They unblocked at my request and I've had no problems since.

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I also can't reset mine. I am receiving the email, but there's just a link that takes me back to the password reset page on this website to send another email... it just goes in circles. Can't actually reset anything

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