Jackked 0 Report post Posted February 24, 2017 Good morning, So I just logged in and my account has been hacked. All my gear and everything I own has been sold. Is there anything that devs can do to help me with this? Greatly appreciate anything, thanks! 0 Share this post Link to post Share on other sites
Erjh8765 19 Report post Posted February 24, 2017 So, you managed to get yourself hacked. Grats. Change password and enable 2FA to avoid getting hacked again in the future. Instructions are in my profile's "about me" section. None of your gear (except quest items such as Rok Delar or Benediction) and none of your gold will be restored. Make a ticket to get back quest items but make sure to include link to realmplayers proving that you had them. 0 Share this post Link to post Share on other sites
Jackked 0 Report post Posted February 24, 2017 Thanks, Can you tell me how to change my password? Seems like it can't be done through the website 0 Share this post Link to post Share on other sites
Xerox 4 Report post Posted February 27, 2017 Greetings! The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Elysium staff does not recover hacked accounts. Elysium staff will not recover any lost or deleted characters, regardless of circumstances. Game items such as experience, gold or equipment that you have lost through accident, very rare failure of the server, or otherwise, cannot be restored Regards GM Team 0 Share this post Link to post Share on other sites
