Think my Account was compromised/Difficulty Changing Password

[Sevwotan 0]

Hey there. Apparently my friend saw me come on and offline when I was not there, for a very short amount of time. My character Sevwotan, on Elysium, all of it's gold and almost every item that could be taken away had been. Are you able to look at logs?

Also, the confirmation email for resetting my password just goes to the page where it asks you to click to send the reset password email.

Thanks for your time!

 

EDIT: Just put the IP version of the Authenticator on.

Edited February 25, 2017 by Sevwotan

[Erjh8765 19]

So, you managed to get yourself hacked. Grats.

None of your gear (except quest items such as Rok Delar or Benediction) and none of your gold will be restored.

Make a ticket to get back quest items but make sure to include link to realmplayers proving that you had them.