Gnomiez 0 Report post Posted February 25, 2017 Hello, My account got hacked 1 hour ago, around 18:40 EEST. All of my items, gold, bags are gone. Character name Gnomiez, realm Elysium. I would appreciate any help. Thanks 0 Share this post Link to post Share on other sites
The Fapmonsoon 14 Report post Posted February 25, 2017 would recommend changing your password, but sadly the server's stance on replacing items is that account security is yours and yours alone to keep safe. They will not replace missing items. 0 Share this post Link to post Share on other sites
Erjh8765 19 Report post Posted February 25, 2017 So, you managed to get yourself hacked. Grats. Change password and enable 2FA to avoid getting hacked again in the future. Instructions are in my profile's "about me" section. None of your gear (except quest items such as Rok Delar or Benediction) and none of your gold will be restored. Make a ticket to get back quest items but make sure to include link to realmplayers proving that you had them. 0 Share this post Link to post Share on other sites
Xerox 4 Report post Posted February 27, 2017 Greetings! The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Elysium staff does not recover hacked accounts. Elysium staff will not recover any lost or deleted characters, regardless of circumstances. Regards GM Team 0 Share this post Link to post Share on other sites